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GTC

 

GENERAL TERMS AND CONDITIONS WITH CUSTOMER INFORMATION 

1. Scope
2. Formation of contract
3. Prices and payment terms
4. Delivery and shipping terms
5. Right of Withdrawal
6. Payment methods
7. Retention of title
8. Liability for defects
9. Redeeming discount codes
10. Applicable Law
11. Place of jurisdiction
12. Information on online dispute resolution
13. Privacy
14. Seam & Shape 365

 

1. Scope

1.1 These Terms and Conditions (hereinafter referred to as "T&C") of "Lifters Wear GbR" (hereinafter referred to as "Seller") apply to all contracts concluded between a consumer or business owner (hereinafter referred to as "Customer") and the Seller regarding the goods offered by the Seller in their online shop. The inclusion of the Customer's own terms and conditions is hereby objected to, unless otherwise agreed.

1.2 These terms and conditions also apply when buying gift cards, unless we've stated otherwise.

1.3 A consumer is any individual who enters into a legal transaction for purposes that are primarily outside their trade, business, or profession.

1.4 A business is any person or company that acts for purposes relating to their trade, business, craft, or profession when making a purchase.

 

2. Formation of contract

2.1. You can browse through the seller's range, pick what you like, and pop items into your shopping cart using the "Add to cart" button. Afterwards, you can click "Proceed to checkout" in your cart to wrap up your order.

2.2. By clicking the "Place order and pay" button, you're placing a binding order for the items in your cart. Before sending off your order, you can check and change your details at any time. Required fields are marked with an asterisk (*).

2.3. The seller will then send you an automatic confirmation by
email, listing your order details so you can easily print them out using the "Print" function (order confirmation). This automatic confirmation just shows that your order has safely arrived at the seller and doesn't mean your offer has been accepted yet. The purchase contract is only sealed once the seller sends you a separate shipping confirmation email or ships out your goods.

2.4. If we can't fulfill your order—for example, because an item is out of stock—we won't accept the order, and no contract will be formed. We'll let you know right away and quickly refund any payment you've already made.

 

3. Prices and payment terms

3.1 Unless stated otherwise, the prices shown are final prices including VAT. If extra shipping costs apply, you'll find them in the product description.

3.2 If we're shipping outside the EU, you might have to pay extra customs fees, taxes, or charges directly to your local customs office, tax authorities, or bank. We recommend checking with them for all the details before placing your order.

 

4. Delivery and shipping terms

4.1 We will ship your order to the delivery address you provide. However, if you pay with PayPal, the shipping address you have saved with PayPal at the time of payment will be used instead.

4.2 If your package cannot be delivered because you gave us the wrong address or name, or due to other issues on your end, you will need to cover the extra shipping costs (unless it wasn't your fault). The same goes for if you aren't around to receive your package, unless we gave you a heads-up about the delivery well in advance. This doesn't apply to the initial shipping costs if you decide to cancel your order within your legal rights—those are handled according to the standard rules or our cancellation policy. 

4.3 Pick-up in person is not available.

4.4 Gift cards will be sent to you in the following way:

  •  by e-mail
  •  via online advertising campaigns (influencer)
     

 

5. Right of Withdrawal

5.1 If the customer is a consumer, they generally have a right of withdrawal. 

5.2 The seller's cancellation policy applies to the right of withdrawal.

5.3 Consumers who do not belong to a member state of the European Union at the time of concluding the contract and whose sole residence and delivery address are outside the European Union at that time are not entitled to a right of withdrawal.

 

6. Payment methods

6.1 The customer can choose from the payment methods available in the online shop.

6.2 When paying via "PayPal", payment is processed by PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. PayPal's terms of use apply. These can be viewed at https://www.paypal.com/de/webapps/mpp/ua/useragreement-full. 

6.3 When paying via "SOFORT", the payment is processed by the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich (hereinafter referred to as "SOFORT"). To use this payment method, the customer needs an online banking account enabled for "SOFORT" with a PIN/TAN procedure, which they can use to log in during the payment process and confirm the payment instruction to "SOFORT". The payment is executed by "SOFORT" immediately after the payment process is completed and the customer's bank account is charged. Further information on the "SOFORT" payment method can be found online at https://www.klarna.com/sofort/.

 

7. Retention of title

If the seller makes advance payment, the goods shall remain the property of the seller until the purchase price has been paid in full.

 

8. Liability for defects

8.1 The statutory regulations on liability for defects shall apply unless otherwise agreed in these Terms and Conditions.

8.2 Customers are kindly asked to report any obvious transport damage upon delivery to the carrier and to notify the seller. Failing to do so will not affect your statutory or contractual claims for defects.

 

9. Redeeming discount codes

9.1 Discount codes obtained via social media can only be used in the seller's online shop.

9.2 Some discount codes have a limited validity period. It's up to you to check if a code is still valid.

9.3 Discount codes must be applied before completing your order. They can't be applied afterwards.

9.4 Only one discount code can be used per order. You can't combine multiple codes on a single order.

9.5 Discount codes can only be used to buy products.

 

10. Applicable Law

10.1 The laws of the Federal Republic of Germany apply, excluding the UN Convention on Contracts for the International Sale of Goods. Statutory provisions restricting the choice of law and the applicability of mandatory regulations—in particular of the state where you as a consumer have your habitual residence—remain unaffected.

10.2 This choice of law does not apply to the statutory right of withdrawal for consumers if they are not citizens of an EU member state at the time of concluding the contract and their sole residence and delivery address are outside the European Union at that time. 

 

11. Place of jurisdiction

If the customer is a merchant, a legal entity under public law or a special fund under public law with its registered office in the territory of the Federal Republic of Germany, the exclusive place of jurisdiction for all disputes arising from this contract shall be the registered office of the seller. 

If the customer is domiciled outside the territory of the Federal Republic of Germany, the seller's place of business shall be the exclusive place of jurisdiction for all disputes arising from this contract if this contract or claims arising from this contract can be attributed to the customer's professional or commercial activity. 

Nevertheless, in the aforementioned cases, the seller is also entitled to appeal to the court at the customer's place of business.

 

12. Information on online dispute resolution

The EU Commission's online dispute resolution platform is available on the internet at the following link: https://ec.europa.eu/odr

We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

 

13. Privacy

13.1. The seller uses the personal data provided by the customer (such as name, address, email address, phone number, account number, and bank code) in accordance with data protection laws.
13.2. All personal data is treated as strictly confidential. The personal data required for processing transactions is saved by the seller and used to handle orders, manage the customer relationship, deliver goods, process payments, and prevent payment defaults. For these purposes, data may also be shared with service partners involved in fulfilling the contract (such as shipping companies or banks). Furthermore, data may be used for the seller's own advertising and marketing purposes, such as sending written promotional info. The seller may use the customer's email address to send promotional offers unless the customer has objected. If the customer's consent is required for this, the seller will obtain it in advance. Contacting customers by phone for promotional purposes will also only happen if the customer has given explicit consent.
13.3. The customer can at any time by notifying

14. Seam & Shape 365

Seam & Shape 365 guarantee

We stand behind the quality of our products with full conviction. That's why we give a 12-month guarantee on seams and shape retention on all Lifters Wear items - our Seam & Shape 365 guarantee. If a product opens at the seams or loses its shape within this period due to production or material defects, we will of course replace the item free of charge.
The guarantee only applies to normal, intended use. Damage caused by improper care (e.g. incorrect washing or drying), external influences or excessive wear and tear is excluded from the guarantee. This voluntary guarantee does not affect the statutory warranty rights.

    Final provisions

    1. Legal recourse is excluded.
      2. Should individual provisions of these conditions of participation be or become invalid or unenforceable, this shall not affect the legal validity of the remaining provisions.

    Lifters Wear OHG
    61118 Bad Vilbel
    Homburger Str. 68

    E-mail: support@lifterswear.com

     

    The customer may object to the use and processing of their data for their own advertising and marketing purposes and, if applicable, revoke any consent given to the use of their data.
    13.4. Further information on the type, scope, location and purpose of the collection, processing and use of the required personal data by the seller can be found in the privacy policy.